When you sell tickets through the service, there aren't any fees for listing. From the sellers side, 15% of the face value will be detected in the name of fees. Doing so will bring you to the primary seller's page. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. Privacy Policy. Select the tickets you'd like to sell and click "Sell." 5. They have a user-friendly website with a good user interface. Sign up for the Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. The guide from the brand will help you list your ticket on the website. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. CPAC used to be a barometer. Phone support during select hours on weekdays and weekends. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. All rights reserved. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. We are changing the way you register and sign-in to the StubHub Community. On the homepage of its website, you can search for the event you are looking for. Stocksy. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. A-List Members gain access to the best seats and the lowest prices. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? Can I sell tickets from Ticketmaster non eligible for resale? University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. * Confirm your ticket transfer. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. "It's capitalism at its finest, supply and demand. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. Please consider making a one-time contribution to Vox today. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. "Stubhub is saying they cannot refund buyers because sellers . If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. In most cases, tickets arent issued until 24 hours before the event. Please consider making a one-time contribution to Vox today. In addition to that, itll also charge an order processing fee. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. Ticket prices can be cheaper than face value. When you get to the checkout, you'll be shown the total cost of your order. and our They use bots and whatnot which is so annoying. Bundle up and save on concerts, live shows,. The fees are a gouge. Alex Murdaugh sentenced to two life terms for murdering his wife and son. Hidden-fee users were then more likely to go back and search other ticket listings. You should be able to transfer them from your Ticketmaster account. Let them know how you would like to get paid. Ability to search by ticket number and amount you want to spend. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Not looking for Taylor Swift? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Did you find it helpful? In 2010, it merged with Live Nation under the name Live Nation Entertainment.. Got a confidential news tip? Complete refunds for cancelled events. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. Unlike delivery fees, Ticketmaster doesn't profit from the facility charges; all of these go directly to the vendor. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Ability to get tickets without visiting box offices in person. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Please enter a valid email and try again. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. The cheapest prices and best locations vary depending on the event, so it always helps to check both. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? StubHub acts as a secondary market most of the time. That means you have a much better idea of what you're paying to start with. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. Customer service all the way to your seat, 2000-2022 StubHub. Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. The prices fluctuate according to the value of the tickets. on tickets issued to original buyers. Having an extremely large volume allows them to lower their margins. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. 1. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Ability to get tickets without visiting box offices in person. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. However, waiting for the price to go lower can also get you zero tickets, so look out for that. With that said, you may still find yourself dealing with some additional checkout fees. Google Pay. Third-party ticket sites are your best bet if you didn't get in. The buying process of tickets on StubHub is similar to that of other ticket-selling websites. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. Monday - Friday, 10:00 a.m. - 4:00 p.m. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. It allows you to become the original seller or the reseller by following a few easy steps and rules. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. Ticket fees are high but not entirely arbitrary. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The prices can also vary for different locations, for different states, different days, and different timings. Save my name, email, and website in this browser for the next time I comment. display: none !important; The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. TicketLiquidator. Nearly every ticket will have a convenience fee added for doing business through this service. I'm confused. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. Tickets can be delivered to your home by mail. Not every ticket includes a facility charge. You would transfer the tickets from your Ticketmaster account to the buyers email address. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. There is no way to get in touch with Ticketmaster directly. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. We want to hear from you. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. [2022], Ticketmaster vs Live Nation Which One Is Best Option? How do I sell my tickets on the Ticket Exchange? Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. Seating Area: 104. Ticketmaster on Tuesday called the demand "historically unprecedented." To explore this idea, the researchers examined how users clicked around StubHub. Please list the steps on how to do this. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Why are tickets available on Stubhub but not Ticketmaster? Plain and simple, wrote TJ Platt from Arizona. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. These are often attempts to steal your personal information or credit card number, Gray said. See all 12 articles. 3. Some teams, venues, or artists put delivery delays. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Fees of this size are a common source of confusion and ire. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Is there any way I am able to give these tickets to the buyer? Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thank you. Select the date of the event and tap on the option that says Find Tickets. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. There is a 15 percent charge that remains consistent regardless of your ticket price. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. These two companies often offer tickets for the same events. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. I can't see my Resale tickets available to buy on the website. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. Elon Musk thinks were close to solving AI. Ticketmaster has a website that is easy to use. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. You are allowed to sell tickets that you bought from some other ticket seller. Ticketmaster should be able to confirm this for you. The Customer support services are open on all days but they have a certain time range they need to be reached out within. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. Previously there was an option to transfer and now there is not. Vivid: $271 - $515. They will have to create a Ticketmaster account in order to accept the tickets. Thank you! Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. Sign into your StubHub account and click the "Sell" button in the top toolbar. [2022], Ticketmaster vs Stubhub: Which Is Right For You? Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Sometimes, that might happen if a reseller sells multiples of the same ticket; only the initially scanned ticket will work at the door. Then, set a suitable price for your tickets. Ticketmaster should be able to confirm this for you. Now what you can do is sell them to other people on the same platform. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? Having all of this information makes it easier for you to find tickets that match your budget and interest. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. If available, select the ticket (s) you want to sell and click Continue. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After the switch, you will enter the email address you use to access the community in order to reset your password. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. ViralTalky's team of content writers regularly helps write high quality content. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. Which among the two has more payment options and offers tickets at rather cheaper prices? There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. 2. We are changing the way you register and sign-in to the StubHub Community. There are exceptions for US Open matches and MLB games. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? This is my first time selling on Stubhub. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Primary ticket dealers and resellers for events. Not looking for Taylor Swift? Enter the recipient's first and last name, email address, optional note and phone number. What is the difference between StubHub and Ticketmaster? Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. However, you can not neglect how good Ticketmaster is at her work. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. They'd inadvertently bought fake tickets. The extra fee increases Ticketmaster's profits. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. Re: Can I sell tickets from Ticketmaster non eligible for resale? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Required fields are marked *. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. This tends to be less egregious than the fees imposed by the competition. Search by the artist, events, or venues on the big search bar present in the front. You can transfer as many tickets as you like. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. Advertisement. Hi! The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. Choose from the events list or search for the event through the search bar you wish to attend. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. So, it is considered the best competition in front of Ticketmaster. Tickets for sporting events, concerts, and theater productions. The ticket, which supposedly cost $250, would actually be $300.75 after fees in other words, 20 percent of the tickets face value was tacked on in the form of itemized fees with confusing names. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. You can also contribute via. It has tickets to book online like theatre, family events, sports, concerts, and other events. You can use the price filtering tool to find the best seats for your budget by looking at venue maps. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. You can enter the barcode of the ticket for them to get a hold of the important details. Remember, the receiver's email address must be different to the sender's email address. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. Swift will perform more . Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. Now its all about Trump. These are asking prices, not necessarily what fans are paying to score a seat. And it may not be clear how to differentiate the two groups. You can try reaching out to Ticketmaster and see why the tickets are greyed out. . Re: Ticketmaster wont let me transfer tickets. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Buy and sell your Taylor Swift tickets today.

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