Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. And starts drifting again. Thats why I bought these. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. All on 14.5, after resetting a couple of times. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Well, very happy with the sound but very disappointed with the audio lag. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Been having this exact same problem with my AppleTV 4K and two homepods. Audio is out of sync from video and delay increases over time. This website uses the TMDb API but is not endorsed or certified by TMDb. Fix? For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. The company is currently conducting internal testing of the soon-to-be-launched application update. Sony A80J lip sync issue with new Apple TV 4K. Thank you for posting in Apple Support Communities. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. In a 30 min show I'll have to do this 3-5 times. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. This occurs when using Appletv app on a TCL tv. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Apr 28, 2021 11:40 AM in response to ashtv. If I stop the video, exit out of it and restart it, it syncs again. Some TVs have an audio sync delay option in the tv settings. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). Reportedly, the issue is limited to the Plex app. Oct 5, 2021 3:00 AM in response to aigars16. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. This is really blowing movie nights by the way. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. I have an LG CX model and work in the AV industry. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Want to know more about us? Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Makes viewing intolerable. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. AppleInsider is one of the few truly independent online publications left. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Thank you for signing up to iMore. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Oct 5, 2021 6:16 AM in response to dangregory. Agree, sync calibration seems to make it worse than if you didnt do it. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Robs1978, User profile for user: It was never a problem with my old AirPods. Their mouths arent moving in sync with the sound. On iPhone: Tap Continue on the Wireless Audio Sync box. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. Apple disclaims any and all liability for the acts, In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Apple TV 4K, Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Source. elmofles, User profile for user: any proposed solutions on the community forums. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Want to know more about us? I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Shame on you Apple. I have a high speed cable and running sound via hdmi . Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Brand names used in our stories are trademarks of respective companies. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. Is there a workaround to fix this? Recalibration does nothing. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). I have similar problem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. An artist who likes to sing and play the guitar. provided; every potential issue may involve several factors not detailed in the conversations Reddit and its partners use cookies and similar technologies to provide you with a better experience. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. I love technology and like to talk about the latest news in the Tech industry. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. It makes things basically unwatchable. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. I'm a techy who is particularly fond of Android smartphones. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Have exactly the same issues with the audio advanced to the picture. ask a new question. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. ArnoldL51, call This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Still experiencing audio latency? However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. I use an Apple 4K to send the video to the TV (HDMI). While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. Hope this helps. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). any proposed solutions on the community forums. Apple TV 4K, It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. The issues occur with all streaming services but seem to . Really really unacceptable. If you love AppleInsider and want to support independent publications, please consider a small donation. Celkins0, User profile for user: Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Nov 30, 2022. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. Copyright 2000-2023 M2N Limited E. & O.E. It looks like a BAD UPGRADE. The Tom Hanks WWII movie . There are some shows that appear to be doing this when theyre not, if they are dubbed versions. and our That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. Some viewers also experience choppy audio and video during playback on the app. May 8, 2021 8:56 AM in response to DougCG. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of You can't hear the test tone when airpods are connected. JavaScript is disabled. When the test is complete, click Done on your Apple TV or iPhone. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. I use my Airpods late at night so as not to wake my kids to watch stream TV. All dolby 5.1 encoding. Aug 22, 2021 12:06 PM in response to Ccastle84. Benfeever, User profile for user: However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. All of my devices are running 16.1 and everything is on the same Wi-Fi network. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. #1. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. after updating the iOS, my tv starts going out of time when I AirPlay the sound. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. No problem when the Apple TV is plugged on the TV but I lose ATMOS. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. I have the same issue but only if I use airplay to direct the audio to my speakers. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. the audio from the show or video doesnt work. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Does one sound better than the other? PLEASE FIX ASAP! Irritating Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Prior to tvOS15 this worked very well. In the meantime, let us know if you have any question about the feature below. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Oct 9, 2021 6:25 AM in response to SpWargo. Notably, some Nvidia Shield TV users are also facing this issue. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Same thing here using airplay with my demon amp after updating tvOS to 15. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. But I have had nothing but problems. I did notice that by using passthrough the lip sync returned. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. sync is much better when using airplay but still not 100% perfect. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Been having issues with audio/video syncing with my new ATV 4K. A forum where Apple customers help each other with their products. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Buy, install, and forget about it. However, Apple TV set-top owners have suffered similar problems in third-party apps. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Sep 29, 2021 8:21 PM in response to aigars16. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. Audio still out of sync from ATV to home pods. 141. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. A forum where Apple customers help each other with their products. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. Alt1037, User profile for user: With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. One could get rid of the issue by switching to the Infuse client. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Disable Match Frame Rate, enable Game Mode, or reset all your settings. During this time, Apple could change the process or remove the tool from a future beta version. Under Audio Return Channel, select Play Television Audio. It either starts buffering, loses sync with the audio track or loses audio altogether. All postings and use of the content on this site are subject to the. You are using an out of date browser. only. For more information, please see our TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). The test itself doesn't require further interaction. Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. And this fix only lasts basically one day. Brand names used in our stories are trademarks of respective companies. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Google discontinued the Chromecast Audio and Chromecast Ultra. (Source 1, 2, 3, 4, 5) He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Before its debut on Roku and Fire TV . A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Oct 3, 2021 11:40 AM in response to aigars16. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". Oct 2, 2021 3:04 PM in response to aigars16. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. I reset everything from scratch. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. The audio loss seems to mostly impact more recent video files, but also some older ones. The video signal is processed by. This doesn't typically occur with Disney plus or streaming movies from iTunes. Try to check if your TV has one. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. I have the same problem when trying to sync my Sonos speakers. Head here. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Note: This issue applies to some TV models released in 2019 or later. Only from Apple TVs to either of my receivers am I having this problem. AppleInsider may earn an affiliate commission on purchases made through links on our site. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. I updated my HomePods and AppleTV HD to 14.2. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Apple may provide or recommend responses as a possible solution based on the information Yes, brutal sync issues with 14.5. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. I've just reinitialized the ATV yesterday with no luck. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. We learn about Apple software updates as they're released, too. Some claim that they were able to play videos without any audio sync issues on the Infuse client. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Jul 29, 2014. So frustrating! The sounds you hear when hovering over different apps lags significantly. Everything was just fine before the 14.5 update and now it's a shambles. Bigus_Phillus, User profile for user: You will receive a verification email shortly. I have Dolby enabled incl. PS. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. To start the conversation again, simply Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. A writer who usually finds himself on the other side of the spectrum.