Woke up to a busted back tire on Monday 1/10.. Replacement lithium-iron-phosphate (LiFePO4) battery for the Ranger electric bike kit. Ordered my Ranger at the end of October and it was delivered November 3rd. Then tighten the pedal with Allens wrench. Being a machinery part, no matter how much good care you provide to your e-bike battery. 3. A frame-mounted front rack is available as an option, as are panniers. We generally recommend inspections, services, and necessary replacements are performed at the theme or mileage interval that comes rst in the following table. Open the small box and carefully set out all contents. Always have a certied, reputable bike mechanic perform a tune-up on your bike after your initial break-in period of 50-100 mi (80-160 km) (depending on riding conditions such as total weight, riding characteristics, and terrain). Any time the battery is in key position 3, (o, unlocked from the frame) the battery must be removed from the bike before moving or riding the bike. Move the seat up and down by sliding the seat post in or out of the seat tube. Normal wear and tear of any Covered Component. Different from step-over bikes, there is no top tube on the frame of a step-through bike. Heybike Ranger Step-Thru Electric Bike. E-bike Mars Battery Pack. Turn the bike on. Try to find a bike battery with large charge cycles. Thewarranty includes a replacement frame only. Regular price There are several other ways to determine if your e-bike battery needs a replacement or not. Note: If the pedal/ chain doesnt run smoothly or something seems misaligned, please contact Heybike Support. The size of an electric bike refers to the width and length of the battery. NOTICE: You have to press the key then you can switch to unlock position. The Big Ride Guide is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.comHomeAbout The Big Ride GuideSite MapAffiliate DisclosureCookie PolicyTerms and ConditionsDisclaimerContact. 4. Brand Heybike. Product Service. Locking the screw with Allen key and wrench. Nothing will express your style or personalize your bike more than a colored chain. The front fork has a built-in suspension for improved shock absorption and smooth riding. Turn on the headlight and taillight if needed or desired. Although BBB encourages a company to respond to a complaint we bring to its attention, we can not require it to do so. Standard tune-up by certified, reputable bike mechanics is recommended. (Liquid error (sections/product-template line 170): divided by 0% off) Close the quick-release lever using your palm or nger. Battery 48V 15Ah lithium battery. Ordered on Sept 8, 2021. Check that the derailleur is adjusted and functioning properly. With Large Basket. Its unibody design frame, powerful motor and battery, and other features make it an ideal option for riders who want a reliable and efficient e-bike that can handle a variety of terrains and riding conditions. Or if you are looking for the best lifetime value (and dont care about the weight). Always stay within the manufacturers recommended air pressure range as listed on the tire sidewall. We ordered two Rangers and received them very quickly. Equipping your e-bike with bicycle accessories helps you handle more cases in your riding. Low pressure may result in loss of control, and overinated tires may burst. Failure to always maintain the air pressure rating indicated on pneumatic tires may result in tire and/or wheel failure.Inate your tires from a regulated air source with an available pressure gauge. 3 With costing about one-third to half the entire e-bikes value, taking adequate care of the electric bike battery is extremely important. It also has an onboard LCD display . If you want to buy a replacement battery for your Heybike electric bike, then it is worth noting that you must make sure that the battery you would like to buy is compatible with the model of your e-bike. Contact us (, Showing: The number of magnets, does not change. Please recycle packaging materials especially cardboard and foam whenever possible. 2. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-large-leaderboard-2','ezslot_6',110,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-large-leaderboard-2-0');As mentioned above, the charge cycle is the way to determine battery life. $1,249.00 Easy assembly; most difficult step is mounting the front wheel assembly to the suspension fork. 9.4. If there are any other questions, kindly please contact our customer support for help: support@heybike.com Parts not typically covered include but are not limited to:1.1 Brake Pads1.2 Rotors1.3 Spokes1.4 Tires/Tubes1.5 Chains1.6 Chain Rings1.7 Cassettes1.8 Crankset1.9 Parts compromised due to corrosion due to the elements (moisture, heat, etc).1.10 Damage or deterioration of the surface finish, appearance, or aesthetics of the product.1.11 Frame, forks, handlebar, seat post, saddle, brakes, lights, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors, and hardware. If the battery is low, charge it as soon as possible. You can take it to a bike shop and ask them to check it, but if your e-bike battery is completely dead, there is not much they can do. Note that lowering the seat so the rider can put one or both feet flat on the ground without dismounting from the seat may offer a safer and more comfortable introduction to operating the bike. Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse or improper use of any electrical source.9. Ensure tires have good tread, have no bulges or excessive wear, and are free from any other damage. It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-medrectangle-3','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-medrectangle-3-0'); Buying an electric bike is the start of a long association for every owner. Customer needs to provide us with evidence by email. A Return Merchandise Authorization(RMA) must be requested from Heybike within 30 days from the date of receipt of shipment. Ensure that it doesnt fall off the-bike; that can lead to a lot of damage. Adjust the seat and the head of the seat is parallel with the top tube. 2. Battery type is the first important factor to consider while choosing a replacement battery for an e-bike. Regular price . Any damage or defects to Covered Components resulting from failure to follow instructions in the bike owners manual, acts of God, accident, misuse, neglect abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the bike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. To remove the battery, turn the key to the UNLOCK position. Range 48 Miles pedal assist. 65 Keep the contacts away from metal objects to prevent short circuits which may result in battery damage or even injuries and deaths; Use original power adapter to avoid potential damage or fire; Mishandling of used batteries may do tremendous harm to the environment. One of the most critical factors that most people get wrong is charging an electric bike battery. I cannot provide any comparison between my Heybike Ranger and other brands with a similar platform as the Ranger is the only ebike I've ridden and owned. $0.00 Black / With Green Saddle Bag - $1,319.00, Black / With Black Saddle Bag - $1,319.00, White / With Green Saddle Bag - $1,319.00, White / With Black Saddle Bag - $1,319.00. HeyBike Ranger E-Bike Review - Not Bad For the Price - YouTube 0:00 / 11:19 Intro HeyBike Ranger E-Bike Review - Not Bad For the Price Soldier Knows Best 815K subscribers Join Subscribe. Ensure the handlebar is set correctly in relation to the fork and the direction of travel. The Heybike Ranger Step Through folding fat tire electric bike is currently priced at $1,399 and includes free shipping. $519.00 Carefully slide the battery upwards and lift it o the frame. This unboxing and review video of t. It is not the batterys size that matters, but the volt and ampere it provides is responsible for the maximum distance an electric bike can travel. The newly upgraded 4 wide puncture-resistant fat tires have better performance and a cooler appearance. Or an extra battery for very long rides. Read honest and unbiased product reviews from our users. Note: When properly installed, the front wheel should be fully seated and centered in the dropouts of the front fork, the brake rotor should be in between the brake pads of the brake caliper, and the front fork nuts should be fully and properly secured. HeybikeLimited Warranty andPolicy onREPLACEMENT PROCEDURES & RESPONSIBILITIES. And not to mention, you need a lock for your electric bike safety. Heybike Battery Charger (Cityscape) Visit the Heybike Store 3 ratings Lowest price in 30 days -10% $3500 Was: $39.00 Frequently bought together + Total price: Add both to Cart One of these items ships sooner than the other. A good choice for customers who use their 36 Volt bike frequently and want a battery that will last a long, long time. Plug the charger into the batterys charging port. 50 30DAYS SATISFACTION GUARANTEED RETURN POLICYIf you are unsatised with your purchase, Heybikes return policy allows you to return the product purchased on the authorization channel within 30 days counting from the date of receipt of shipment, and request funds from the authorization Channel.Note: Express shipping cost is non-refundable.To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and the bike must have less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must include all items that were inside the box (charger, keys, hardware, etc. . This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. View . Do not ride in the rain. 48V 20Ah removable battery fuels more power andrange while being easy to charge and replace. LiFePO4 is heavier and bulkier than the lithium ion cells used in our other batteries but provides a longer lifespan. According to a market overview, in 2017, the electric bike market size was at 16 billion. Most electric bike batteries can last up to several hundred charges. Labor charges for part replacement or changeover.3. ).Over 30 days: Return is not acceptable; Accept exchange for a new product or partial refund.We will deduct the shipping fee or restock $150/pc when we are making a refund for non-defective products and non-longer needed products.For the return request, Heybike is not responsible for lost packages due to the carrier, or products received that can not be veried.Received products that have damage determined to have been caused by the end-user may besubject to denial of the return request. I use this bike for commuting and shopping. heybike.com support@heybike.com 100N HOWARD ST STER, SPOKANE, WA, UNITED STATES.COPYRIGHT 2021 HEYBIKE. We live in a very hilly area and they did great with the steep incline. Does this battery also work for the Heybike Mars? Using original battery packs, and using other models or brands may bring about safety issues; Do not touch the contacts. User Manual Cityscape-New Version 18/3/2022 Mars-Version 24/5/2022 Mars Limited Edition-Version 24/5/2022 Race-Version 22/3/2021 Race. Since batteries are the most costly part of an electric bike, you would want a battery that lasts long. Therefore, it allows people to get on and off the bike in an easy and convenient way. Defects or damage resulting from external causes such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse or improper use of any electrical source;8. Electric bikes vary in design. The quick removable modular battery lets you able to charge the battery pack on or off the frame. 500W Powerful Brushless Motor, 0 Regular price BL MODE: After entering BL MODE, you can choose the backlight level. Battery Cell Composition Lithium Ion. Now you can check that the parts from the axle to the outside in sequence are the cylindrical spacer, the front fork, the safety hook, the thin pad, and the nut. Looking for something to update your Heybike? Make sure your electric bike has a full battery before taking it out to ride. 8.3 miles, six of those on the beach. Read full return policy . I chose the Ranger instead of the Mars because it has the step-through and Im so glad I did. Devices are not intended for use at elevations greater than 2000m above sea level prolonged exposure to UV rays, and rain, and the elements may damage the enclosure materials, store indoors when no tin use. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery and Dual Shock Absorber Visit the Heybike Store 469 ratings | 145 answered questions -26% $1,10999 List Price: $1,499.99 Delivery & Support Select to learn more Ships from Heybike Direct Shipment: Ships within 1 week Weight: 10.6 lbs Voltage: 48 V Current 15 Ah Model Name Heybike. The 1-year warranty is started once the initial owner has received the product. Proper ination, care, and timely replacement will help ensure that your bikes operational characteristics will be maintained, and unsafe conditions avoided. You may receive a partial or no refund on used, damaged or materially different returns. This . The tires are designed for durability and safety for regular cycling activities and need to be checked before each use for proper ination and condition. Heybikewill replace all components that are deemed to be defective or damaged (including damage incurred during shipment) without user error. Always be aware of local road laws, and follow them. And also, it is foldable as long as you need it. Bike Only. You Can Get 1 New Replacement One Anytime Within 1-Year Warranty Period. Set up with a key to keeping your battery safe. | Heybike Ranger is your best choice for any situation. Plenty for most one-day adventures and commutes. In addition to city roads, you can ride on snow, beaches and rugged mountain roads, etc. NOTICE: We will not accept Shipping Damage Claims later than 7 days from receipt of products. Carefully remove the packaging material protecting the bike frame and components. The lead-acid batteries are cheap and have a lower life. Direction of assisted rotation F means forward. Built-in charge level indicator. Hold down the center power button for approximately 2 seconds until power is delivered to the LCD Display. Avoid accidental application of the throttle while dismounted; anytime you are moving the bike while dismounted, ensure the bike is powered off to prevent the accidental application of the throttle. Watch Video 500W Motor 48V 15Ah Battery Class 2/3 Speed 5-6 Hours Charging Time 55 Miles Max Range 330 Lbs Max Load if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-banner-1','ezslot_4',109,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-banner-1-0');Look out for overheating, as it might be due to a short circuit. Amp-hours or Ah indicates the battery capacity. Then tighten the pedal with an Allen wrench. Durable Removable Battery. but it's the little folding that's sweetest to carry around! Grease the bottom bracket. Ensure proper handlebar and seat adjustment. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V . To reinstall the battery, align the slot at the bottom of the battery and reinsert it into the frame. Products used or purchased outside the United States.9.1 In addition, with respect to the battery, this Limited Warranty does not cover defects or damage;9.2 Caused by charging by a battery charger not intended or appropriate for use with the Battery or the improper use of a battery charger;9.3 Where any of the seals on the battery are broken or show evidence of tampering;9.4 Where the battery has been used in equipment other than the bike for which it is specified;9.5 The corresponding issues on battery and e-bike will not be covered by the warranty after using a battery that is not specific to your e-bike model. Heybike Tyson is an electric bike designed with some of the most advanced technological features you expect an e-bike to have and more. Product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible.6. When tire wear becomes evident or a at tire is discovered, tires and/or tubes must be replaced before operating the bike, or injury to operators and/or damage to your bike from the heybike could occur.When changing a tire or tube, ensure that all air pressure has been removed from the inner tube prior to removing the tire from the rim. Replace brake and shift cables if necessary. Data is automatically cleared when the bike is powered oODO: These numbers show odometer data(i.e., cumulative distance)MAX: These numbers show maximum speed data for a single tripAVG: These numbers show average speed data for a single tripBattery Level: This icon indicates how much battery life you have left.POWER ASSISTED MODE: 0,1,2,3: Displays the current power-assisted mode. Locate the seat quick release lever and turn over the saddle. A helper makes this step much easier. Please note that, most special accessories are not interchangeable except for some versatile accessories. First my Ranger battery was barely performing (only 20 miles on peddle assist) and then at only 65 miles on the bike itself my front fork suspension blew out 6 miles into a ride, resulting in having to walk back a 70lb bike on a bad knee. It would be beneficial to refer to an e-bike battery replacement guide. Set up with a key to keeping your battery safe. Most normal bike seat posts can be used. Ride safe using the bright headlight with a unique LED circle that lightens up your way while also making you easily visible to others. We rode for 16 miles today and it was really enjoyable. Do not dismantle or puncture the casing. If the battery seems swollen to you, then traveling with it can cause serious harm to you and your electric bike. Make sure to connect all the plugs for proper functioning. Recently, I purchased an extra battery pack so that I can enjoy my ebike twice as much! Im out of commission till further notice.. This device is sensitive to displacement and can suppress the vibration and shock when crossing a rough and uneven road. Max Range: 40 miles(pure electric) /55 miles(pedal assist). To soften the ride, subtract resistance by turning the preload adjustment knob counterclockwise, in the direction of the small - on the knob. Locate the LCD Display (near the left handlebar grip). Join our community. . Heybike outfitted its Cityscape with an efficient 350-watt rear motor and a 36V 10Ah battery that delivers up to 40 miles per charge using pedal assist and 25 miles on full electric mode. Lets discuss these indicators one by one. To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos/videos with your order ID. We ll also provide the tools and a comprehensive assembly video for the best part.Q3. However, you can always unfasten the bolts and remove the battery kit. Join our community. Get the latest news & offers. Returned product must be in good physical condition(not physically broken or damaged). You can enjoy the warranty only if(not optional): 1.The 1-year package hasn't expired since the initial owner has received it. At this point I'm very pleased with my purchase and would not hesitate to recommend the Ranger or even buy this bike again. Your cables, spokes, and chain will stretch after an initial break-in period of 50-100 mi (80-160 km), and bolted connections can loosen. Power sensor sensitivity, 2 means most sensitive. (No free accessories are covered by the warranty service). The most popular and commonly used electric bike battery is the lithium-ion battery. Shipment: Ships within 1 week Compatibility Race Battery' Built-in Charge Level Indicator Race Max Battery' Built-in Charge Level Indicator Ensure the battery is charged before use. If your electric bike battery fails to hold a charge or doesnt charge at all, there is a high chance that you would need a replacement. Get the latest news & offers. TO QUALIFY FORARE FUND, ALL THE FOLLOWING CONDITIONS MUST BE MET: Heybike warrants the original purchaser that your Heybike product shall be free from defects in materials and workmanship under normal use for the period aforementioned. Adjust the connections 2. Two is better than one, right? If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation.