that includes specialty coffees with liquor in them. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds. MS Nieuw Amsterdam cruises in the EeasternWestern Caribbean on 7-day roundtrips to St Thomas, San Juan, Cozumel, Grand Turk, Georgetown, Ocho Rios. They have an Internet Point area where you can use onboard devices or bring your full ship usage. These options include Unlimited WiFi, Unlimited Premium WiFi, Unlimited Social Media WiFi, and 250 Minutes Anytime Internet. **DISCOUNT MAY APPLY FOR LONGER SAILINGS. Yes, two people can use the plan, but not at the same time, except if the second person buys their own plan, or they pay extra for two devices on at once. Open your web browser and type Login.com. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. There are further inspections conducted by many of the countries that our ships visit. In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. Payment is due at time of purchase and is non-refundable. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. Q Will Express Docs include flight, hotel and transfer information? Hi, Does anyone have the details of the three wifi packages. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway. Your updated Express Docs information will be available online. All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. Ambulatory Accessible For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. A Rabbi is on board for High Holiday services. Each guest in a stateroom must book the Have it All cruise fare to receive the extras. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. Book online at www.luggageforward.com/hollandamerica or call Luggage Forward directly. The pay as you go package costs $0.25 per megabyte. There are three types of accessible staterooms on our vessels. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. Most cruise lines offer internet packages at per day prices that allow for unlimited use over the duration of your cruise. Look at the cruise line websites and reviewers on popular websites like the CruiseCritic Forums who can be brutally honest in reviewing such amenities. After you select the pages you would like to print, click on the OK button to complete printing. Keep these items close at hand in your purse or jacket pocket. You will be DENIED BOARDING without compensation if you do not hold the proper VISA documents. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. We are Don and Heidi, the husband and wife travel team behind EatSleepCruise.com. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. Furthermore, every senior officer inspects their area of responsibility on a regular basis. Our people understand to never assume that everything is being done as it should be. Just like connection speeds at sea, internet charges vary by cruise line. Guests must be 21 years of age or over to purchase or consume alcohol onboard. Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. Book your next Holland America Line cruise while on board and you will receive up to $400 per person shipboard credit, good for your next Holland America Line cruise. Social costs $14.99 per day and allows access to the most popular social websites and applications such as Facebook, Twitter, Instagram, etc. SY5002 & SY5001 are set up with queen bed only to meet compliance spacing. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Family packages -- four devices or more -- start at $9.99 per device per day. The VOOM Surf + Stream Package allows for all your basic surfing, social media, and email needs in addition to streaming movies and music. Premium costs $29.99 per day and includes Surf Package plus video streaming including YouTube and Skype. Governmental inspections are always supplemented by internal audits and inspections conducted by internal personnel. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Q I have not received the e-mail notification for my Express Docs. Fully Accessible Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. Roaming charges apply. Its fleet of premium ships visits . An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat duty rate. Special dietary needs, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance requests. We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Neptune and Pinnacle suite guests on all other ships receive priority seating in the Dining Room for breakfast and dinner with an expanded menu. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Please note that U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. As the name implies, the Unlimited Premium WiFi package is the most inclusive allowing for unlimited surfing, social media, and streaming options. Each ship is staffed with a professional Club Hal Director dedicated to making sure children have a great time. Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. With Express Docs, international guests no longer run the risk of document delivery delays at the border. But short of having DH log in with my Navigator credentials on his Navigator app, he could not get on. On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." (October 23, 2021 - April 7, 2022) 24 voyages to the eastern, western, southern Caribbean. Thanks so much! With the introduction of content-based plans guests no longer have to worry about running out of minutes or megabytes they can use their device to access included sites all day. Anyone wishing to volunteer to lead this service should contact the Cruise Director. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Roaming charges apply. Please contact these vendors directly for pricing and availability. If you believe you need a larger scooter, please contact our Guest Accessibility Department so that we can discuss your requirements. Below is a rundown of what the major cruise lines offer for internet and cellular service. Fully Accessible Restricted Fares: Full payment for air reservation is required at the time of air booking. To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. This allows access to streaming sites, like YouTube, Netflix, etc. Some low-cost fares do not allow pre-assigned seats. Similarly, Holland America Line reserves the right to impose or pass through security surcharges or similar incidental surcharges. We also offer shipboard credit, which allows guests to choose their own gifts once onboard. There may be a small white box containing a smaller red box that has an X in it. It also allows more MB I believe per day (note MB limit does not stop you from using any service but it does slow down IME). Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible Let us handle the details. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call. Babysitting service is not offered on board. The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. Cruise ship internet depends on satellite connections and geographical location. Transfers may be purchased between select major airports and your ship as well as from your ship to select major airports. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. FACs are nontransferable, and nonrefundable. However, if such devices are determined to pose a hazard they will be confiscated. Customs pays particular attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Coast Guard during which almost an entire day is spent by Coast Guard personnel examining our lifesaving, nautical and other operating systems including observing mandatory emergency lifeboat drills. Home Cruise Tips Guide to Cruise Ship Internet and WiFi. The Express Docs notification arrives electronically approximately 45 days before departure (after your final payment has been made). If the current available price exceeds the original airfare, the guest must pay the additional charge. The Value plan starts at $54 for a three-night cruise, meaning you may surf all your favourite sites, including email, news, sports, weather, banking and finance, but it does not support Skype calling or music streaming (e.g. We urge you to have the letter faxed in as soon after making your reservation as possible. Guests will be asked to discard open beverages in plastic containers prior to boarding. Q Can I print out my Express Docs without completing the Online Check-in? Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. Plan to be at the airline counter at least two hours before flight time for domestic flights and three (3) hours before flight time for international flights. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. People who successfully complete their cadetship are offered positions as junior officers and, so long as they continue to demonstrate their proficiency and upgrade their licenses, promoted through the ranks. Guests on a multiple device plan will all have the same service level package. Each person on a booking can have his or her own set of Express Docs. These Holland America Line cruises in 2021 to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the . includes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. As You Wish dining is currently available on each of our ships. The onset of TD usually occurs within the first week of travel but may occur at any time while traveling, and even after returning home. Only one device at a time can be used with these packages. $18 a minute for ship to shore phone calls Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. Pack shoes on top of other contents in your luggage to expedite the screening process. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. If you have a chronic medical condition, please bring a recent report from your physician. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. Or email them toGuestAccessibility@HollandAmerica.com. Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. I DID buy it. Holland America adds a "daily service charge" of $14.50 per person, per day to passenger bills for most rooms. This indicates a pop-up has been blocked. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Please keep this in mind when packing. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. Important Information for Service Animals on Australian Cruises River cruise lines typically offer free internet. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? If tour details are not yet finalized, please check again closer to your departure date. These audits include both total ship and focused audits. Additionally, their packages range from 250 MB to 3 GB. This package also includes unlimited Zero-Proof beverages. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected whenever there is a main engine room failure. We strongly recommend that you register your valuables with Customs before leaving home. Keep medication close at hand in your purse or carry-on bag. My understanding is the Have it All package includes the WIFI Surf package. Q Where can I locate information regarding the accessibility I need while on my cruise? (Surf your favorite sites including e-mail, news, sports and more. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Internet was not handled by HAL giving you a username tied to your cabin, and then you creating a password ( as you are describing). All of this occurs under a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Celebrity suggests if you book it in advance, youll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages. Learn More About Holland America Line A Once you have clicked on the Online Check-in button, enter the booking number and name in the designated fill-in boxes. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. View the EMERGENCY Contact section in the Contact Us page for emergency phone numbers and telephone options to/from the ship. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Outbound calling rates are posted near your cabin telephone and will be billed to your on-board account. The service is available in more than 250 U.S. airports. We are on the Rotterdam in a few weeks and wondering what I should expect. Carnival is pretty transparent in the three levels of Wi-Fi offered: Social Plan $6.80/person per day (can save 15% if purchased online pre-cruise) allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps, Value Plan 10.20/person per day (can save 15% if purchased online pre-cruise) allows surfing on websites and access to email, but does not allow for streaming (i.e. Holland America WiFi Packages HAL offers satellite internet through the ship's Wi-Fi or at workstations in the Explorations Cafe. NOTE: CPP Standard is available to all guests, regardless of residency. Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Powered by Invision Community. ), Jonathon is the tech guy behind CruiseportAdvisor.com. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. If you dont do this, you will rack up insane charges from your cellphone carrier while out to sea. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. The packages vary in price based on the length of the cruise and number of devices you wish to connect, but you can expect to pay approximately $12/day per device for the Browse internet package for a week-long cruise. Also, they do have a select number of free sites under Complementary Browsing.. Just make sure your phone is in airplane mode with the Wi-Fi turned on to avoid having the phone automatically switch to cell service. Queen-size bed: Vista suite, Signature Suite1, King-size bed: Signature Suite1, Neptune Suite, Pinnacle Suite, Sofa/Murphy bed for one extra guest2: Signature Suite, Neptune Suite1, Sofa/Murphy bed for two extra guests2: Signature Suite1, Pinnacle Suite, Spacious verandah: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Floor-to-ceiling glass doors: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Large sitting area: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Whirlpool bath: Vista Suite1, Signature Suite1, Neptune Suite, Pinnacle Suite, Complimentary mimosa with in-suite breakfast: Neptune Suite, Pinnacle Suite, Complimentary laundry, pressing and dry cleaning: Neptune Suite, Pinnacle Suite, Welcome glass of sparkling wine at dinner on embarkation day: Neptune Suite, Pinnacle Suite, Premium in-room dining breakfast menu: Neptune Suite, Pinnacle Suite, Premium bathrobes: Neptune Suite, Pinnacle Suite, Exclusive tote bag: Neptune Suite, Pinnacle Suite, Suite Amenities and Complimentary Services, Binoculars for use during your voyage: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Fresh flowers:Neptune Suite, Pinnacle Suite, Choice of firm, medium or soft pillows: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, No-host mini-bar: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, In-suite coffee/espresso machine: Neptune Suite, Pinnacle Suite, Bose SoundLink Mini Bluetooth audio system: Neptune Suite, Pinnacle Suite, Cocktail party with the Neptune Lounge Concierge: Neptune Suite, Pinnacle Suite, Club Orange private dining venue: Neptune Suite1, Pinnacle Suite1, Breakfast in the Pinnacle Grill5: Neptune Suite1, Pinnacle Suite1, Priority check-in/disembarkation: Neptune Suite, Pinnacle Suite, Priority boarding for tendered ports: Neptune Suite, Pinnacle Suite, Priority dining and seating requests: Neptune Suite, Pinnacle Suite. Cruise vacations are casual by day, whether you're on the ship or ashore. Additional information concerning Customs matters will be provided during your cruise. Q: Are a jacket and tie required for men? Are there any additional fees for using EZpay? There is no "weekly" pricing, but you can see the price for a 7-day cruise here. It is not per stateroom as that would imply that both occupants can use it simultaneously, which is not true. Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows. Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. Free WiFi packages for balcony cabins and suites. Nieuw Statendam You will also be able to request tours on the ship at the Shore Excursion Office. If you don't see our representatives, please have one paged. Be sure to keep your documents on your person or in your carry-on bag so you can access them easily. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. without the from the ship to tender and/or from tender to shore. In the rare case of emergency, landlines were available on cruise ships to make a call for several dollars a minute. These charges are applied to ALL calls including calls to 800, 877 and 888 numbers. Your credit card will automatically be charged each month on that day, and you will receive an email confirmation. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. If you receive a busy signal or message, please hang up quickly and try your call again. Ambulatory Accessible Prescription medical marijuana is not allowed on board. Any excess deposit will be refunded to you at the end of the cruise. Volendam Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? To clear cookies using a Mac, click Safari on the Apple menu bar along the top of your screen and select Preferences. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus).

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